National Highways & Transport Network – Public Satisfaction Surveys

This year, for the third year running, Kent County Council is taking part in the NHT Public Satisfaction Survey on highways and transport services. Whilst the main survey is being carried out by Ipsos MORI, who will be sending forms to a representative sample of households, KCC have also opted to take part in six web-based surveys on specific issues:

  • Highway maintenance
  • Accessibility
  • Walking and cycling
  • Public transport
  • Road safety
  • Tackling congestion

These surveys are publicly available online, and may be accessed via their website using this link:

The greater the take-up of the surveys, the more useful they will be in helping KCC to understand the priorities and concerns of people who live or work in Kent, so please feel welcome to complete any of the surveys which interest you, and to use your work and personal contacts to publicise them and to encourage other people to take part.

If you have any questions about the surveys please feel welcome to email KCC on :